Don't Rely on Memory

Whatever you do, don’t rely on memory. Don’t even imagine that you will be able to remember verbatim in the evening what people said during the day. And don’t squirrel notes in a bathroom—that is, run off to the john and write surreptitiously what someone said back there with the cocktails. From the start, make clear what you are doing and who will publish what you write. Display your notebook as if it were a fishing license. While the interview continues, the notebook may serve other purposes, surpassing the talents of a tape recorder. As you scribble away, the interviewee is, of course, watching you. Now, unaccountably, you slow down, and even stop writing, while the interviewee goes on talking. The interviewee becomes nervous, tries harder, and spills out the secrets of a secret life, or maybe just a clearer and more quotable version of what was said before. Conversely, if the interviewee is saying nothing of interest, you can pretend to be writing, just to keep the enterprise moving forward.